BCGH were looking for a modern Unified Communications platform that would connect seamlessly their two main sites plus ten satellite offices, and give their staff visibility of other users where they are and whatever device they are using. Openscape Business offered this and far more, nearly half the users opting for Software clients on their smartphones that mean their mobiles are extensions from the system, they are then able to see the availability of all users via the “Presence Engine”. Furthermore, the addition of the Web and Video collaboration solution has enabled video conversations between clients and workers to ensure maximum efficiency and access to their clients.