IT Support
We recognise how important it is for you to be able to reach out to IT Professionals for help and support when you need it...
Managed IT Support Tailored IT Support Home Office Support Ad-hoc Support
Utilising our dedicated remote management and monitoring service, we can spot problems before they become and issue and automate their resolution.
Should you need us to resolve an issue, we can do so remotely, quickly, and without the need for you to remember how to operate software to do this, simply give us authorisation and we will be connected to you to help.
Our ITIL based helpdesk ensures and is targeted to provide you a response to your requests for help withing service levels that are flexible and dependent upon the type of service you have paid for, what the issue is and how greatly it is affecting you and your business. And should you need us, we are available anywhere in the UK to help on site.
As Home working has now become the norm, Midland Telecom can help you ensure that you are getting the best out of your employees’ productivity. With secure, manage home working setups, including our innovative private mobile data network, we can help you ensure that your home workers are safe, engaged and connected like never before. And of course, our systems will be able to let you know how this productivity is being delivered from home by using the latest connectivity monitoring and reporting.
And of course, as we are a well-financed, well operated company, we can help you spread the cost of your IT Investment and deliver this back as a monthly bill all rolled into one.
We recognise how important it is for you to be able to reach out to IT Professionals for help and support when you need it...
Managed IT Support Tailored IT Support Home Office Support Ad-hoc Support
Working from home has never been more important. Like so many business’s you have probably already setup your key employees at home, but has it been done with efficiency and security in mind?
Its not a real cloud, but it is a real opportunity. It’s not the answer to everything, but it is to some...
We could scare you. It is a big risk in todays connected environment not to take security seriously...
Basic Security Security Scanning Security & DR Products Mobile Security
When you do invest in IT Equipment, its good to know that you have procured the right equipment at the right prince. Its even better to know that its all going to be configured and stall correctly...
If you are looking at this web site, there’s a good change that you are not an IT Guru...
Enquiries
8:30am-5:00pm Mon-Fri
0121 214 11 00
info@midlandtelecom.co.uk
Support & Maintenance
8:30am-5:00pm Mon-Fri
0121 214 11 01
(24h/7 for telephone lines)
helpdesk@midlandtelecom.co.uk
